Every shop owner knows the challenge: one week the bays are slammed, the next, you’re wondering where all the cars went. Feast or famine cycles can drain revenue and take a toll on your crew
In today’s fast-paced digital world, where businesses are constantly competing for attention, it’s easy to forget the simple yet powerful ways we can build lasting relationships with our customers. One of the most effective ways to stand out and ensure customer retention is through the personal touch – specifically, through handwritten thank you notes.
As tire dealers and auto repair shop owners, we all know that business can have its ebbs and flows. While busier seasons can bring a surge in revenue, slower times offer a valuable opportunity to refine your operations and position your business for greater profitability. Here are three actionable strategies to help you improve processes and boost your gross profit during quieter periods.
The federal government's Beneficial Ownership Information Reporting Rule went into effect on Jan 1, 2024. It requires most entities to report information on their beneficial owners to the Financial Crimes Enforcement Network under the Corporate Transparency Act. Entities formed after January 1, 2024, must report upon formation; existing entities have until January 1, 2025 to comply.
As the holiday season approaches, auto shop owners have a unique opportunity to strengthen team bonds, show appreciation, and give back to the community. Beyond the typical holiday party, why not go the extra mile and create a memorable experience that celebrates your team while making a positive impact? Here are some ideas to help you think outside the box, plan the perfect holiday gathering, and build a sense of shared purpose through community volunteering.
As we navigate through our slower business period, it’s crucial to recognize the untapped potential that lies in our phone conversations. Excellent phone skills can make all the difference in turning inquiries into appointments and, ultimately, sales. Here’s why honing these skills is essential and how we can leverage them to boost our business.
Our industry is exciting to run, especially in the summer months when we are generally at our peak, but sometimes we have to do the boring stuff! Let’s see if we can make it ‘not-so-boring’!
Newsletter Subscription
Sign up for our newsletter to receive the most up-to-date information about the tire industry.
